Our approach towards quality is based on sound lean principles, focused on the customer requirements. We believe that good quality is the natural product of a stable process and hence improving process capability is the key to improving quality which in turn results in customer satisfaction and strong financial strength.
Quality should be addressed at the source. We follow the principle of accept zero defects, produce zero defects and pass on zero defects.
Our quality philosophy extends to our principle of kaizen (continuous improvement), which implies continuously reducing tolerance bands for products and processes to eliminate or reduce variations.